Job Description

Total VA(s) Needed: 2 Type of Account/Industry: eCommerce Target Start Date: ASAP (not accepting applicants who need to render) Workplace: Onsite Schedule: To be announced Type of Employment: Full time (40 hours per week) Perks of working at Telework PH: - Basic salary of 25K-30K (depending on experience) + 2K allowance (non-negotiable) - Bonus and Incentives depending on Performance* (TBA - client's discretion) - Government mandated benefits - OT Pay, Holiday Pay, 13th Month Pay, Night Differential Pay - Paid Leaves (VL and SL) every month which are convertible to cash, after 1 year of service if unused* - Life Accident Protection Plan under Sunlife with Tendopay* - HMO upon regularization* - Annual Salary Increase* Position Overview: We're hiring 2 experienced Amazon Virtual Assistants (VAs) to support key areas of our Amazon operations. The ideal candidates are highly organized, proactive, and comfortable managing multiple tasks with precision. You will be instrumental in product research, updating listings, and handling customer support to maintain our high service standards. Key Responsibilities: Conduct thorough Amazon product and market research Support in product listing updates (images, descriptions, pricing, keywords) Provide prompt and empathetic customer service via Amazon’s platform Monitor and respond to customer reviews and inquiries Track and report on customer feedback trends Assist with various eCommerce tasks and admin duties Collaborate with the internal team to implement process improvements Qualifications: Fluent English skills, both written and spoken 1–3 years of experience in eCommerce support, preferably with Amazon Seller Central Strong customer service orientation with excellent soft skills and the ability to empathize Highly detail-oriented, organized, and reliable Comfortable receiving and applying constructive feedback Capable of working independently and meeting deadlines consistently Familiarity with tools like Helium 10, Jungle Scout, or similar is a plus Process: 1. Apply to this job. 2. If qualified or shortlisted, you will receive an assessment link from the recruitment team 3. Initial Interview. 4. Final interview with the client. 5. Job offer/Contract will be sent. *Terms and conditions apply.

Skills

• Communication Skills - 3 years
• customer service - 3 years
• ecommerce - 2 years