Job Description

Total Agent(s) Needed: 3 Type of Account/Industry: Financial / Billing Target Start Date: March 31, 2025 Workplace: On-site or Office based only Schedule: Morning/Graveyard shift Type of Employment: Full time (8hrs/day 5x/week) Main Responsibility: - Handle all incoming support communication: email, chat, and/or phone calls, by providing billing support to new and returning customers. Qualifications: 1. Excellent English communication skills 2. No experience required but an advantage 3. Strong problem solving and analytical skills 4. Highly trainable 5. Team player 6. Punctual - proven good attendance records 7. Flexible - just in case there are some schedule/shift changes. Open to work on other shifts too. 8. Can work on-site 9. Can start immediately Perks of working at Telework PH: - Basic salary of 19K-21K (depending on experience) + 2K allowance (non-negotiable) - Bonus and Incentives depending on Performance* - Government mandated benefits - OT Pay, Holiday Pay, 13th Month Pay, Night Differential Pay - Paid Leaves (VL and SL) every month which are convertible to cash, after 1 year of service if unused* - Life Accident Protection Plan under Sunlife with Tendopay, after 3 months of tenure* - HMO upon regularization* - Annual Salary Increase* Process: 1. Apply to this Job. 2. If qualified, you will receive an assessment link from the recruitment team. 3. Initial Interview. 4. Final interview with Operations Manager and/or the Client. 5. Job offer/Contract will be sent. *Terms and Conditions Apply

Skills

• Customer Service
• Communication Skills
• Call Center Agent
• Inbound Calls
• Problem Solving
• Billing Support

Tags: Customer Service Urgent Hiring